Urgent Care Automation That Increases Capacity by 30-40%
Stop losing patients to long wait times. Our HIPAA-compliant platform streamlines intake, reduces no-shows, and helps you see 800+ more patients monthly with the same staff.
78% of urgent care patients search on mobile. Is your practice ready?
Challenges Facing Urgent Care Centers
Every minute of wait time costs you patients and revenue
High Patient Volume Fluctuations
Unpredictable walk-in traffic creates staffing and capacity challenges
Impact: Lost revenue during peak times, wasted resources during slow periods
Manual Intake Bottlenecks
Paper forms and manual data entry slow down patient processing
Impact: 15-20 minute average wait time increase, frustrated patients leaving
No-Show Appointments
Scheduled appointments have 25-30% no-show rates
Impact: $150-$200 lost revenue per no-show appointment
Review Management
Negative reviews from wait time complaints damage online reputation
Impact: 18% of patients choose competitors based on online reviews
Our Urgent Care Solutions
Mobile-first automation designed specifically for high-volume urgent care operations
Digital Patient Intake
Mobile-optimized forms patients complete before arrival or in waiting room
Result: Reduce check-in time from 15 minutes to 3 minutes
Automated Appointment Reminders
SMS and email reminders 24 hours and 2 hours before scheduled visits
Result: Reduce no-shows from 28% to 8% (industry average)
Real-Time Wait Time Updates
Automated SMS updates to patients about current wait times
Result: 42% reduction in walk-out rate during busy periods
Post-Visit Follow-Up Automation
Automated wellness checks, prescription reminders, and review requests
Result: Increase review volume 300%, improve rating from 3.8 to 4.6 stars
Capacity Management Dashboard
Real-time analytics showing patient flow, peak hours, and staffing needs
Result: Optimize staffing to handle 30-40% more patients with same team
Real Results from Urgent Care Centers
Average improvements within 90 days of implementation
Average Wait Time
Before
32 minutes
After
18 minutes
44% reduction
Patient Intake Time
Before
15 minutes
After
3 minutes
80% faster
No-Show Rate
Before
28%
After
8%
71% improvement
Monthly Patient Capacity
Before
2,400 patients
After
3,200 patients
+800 patients (33%)
Revenue Impact: +$132,000 Annually
800 additional patients × $165 average visit = $132,000 in additional revenue
All while reducing staff stress and improving patient satisfaction scores
HIPAA-Compliant Patient Data Security
Digital intake and automated communications require strict HIPAA compliance. Our platform is built from the ground up with healthcare data protection.
Encrypted Digital Forms
All patient intake forms use AES-256 encryption in transit and at rest
Secure SMS Communications
HIPAA-compliant texting with opt-in requirements and audit logging
Access Controls & Audit Logs
Role-based permissions tracking who accessed which patient data and when
Business Associate Agreement
Full BAA coverage for all platform features and integrations
Ready to Increase Your Patient Capacity?
Schedule a 30-minute consultation. We'll analyze your current patient flow, identify bottlenecks, and show you exactly how to see 30-40% more patients.