Terms & Conditions

Last updated: January 1, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Growth Engine Labs ("Company," "we," "us," or "our") governing your access to and use of our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Description of Services

Growth Engine Labs provides marketing automation services through our proprietary platform, including but not limited to:

  • Customer Relationship Management (CRM) tools
  • Sales funnel creation and management
  • Email and SMS marketing automation
  • Workflow automation and task management
  • Landing page and website builders
  • Analytics and reporting tools
  • Consultation and implementation services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. Account Registration

To access certain features of our Services, you may be required to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your login credentials confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms or that we believe pose a security risk.

4. Payment Terms

4.1 Fees and Billing

Certain Services require payment of fees. You agree to pay all applicable fees as described on our website or in your service agreement. Fees are:

  • Due in advance on a monthly or annual basis, as selected
  • Non-refundable unless otherwise specified
  • Subject to change with 30 days' notice

4.2 Payment Methods

We accept major credit cards and other payment methods as displayed during checkout. You authorize us to charge your selected payment method for all fees incurred.

4.3 Late Payments

If payment is not received when due, we may suspend or terminate your access to the Services. We may also charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Violate any applicable laws, regulations, or third-party rights
  • Send unsolicited communications (spam) or engage in deceptive practices
  • Transmit malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or other accounts
  • Interfere with or disrupt the integrity of our Services
  • Reproduce, modify, or distribute our platform without authorization
  • Use our Services for illegal or fraudulent activities
  • Collect or harvest user data without consent

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and code, are owned by Growth Engine Labs and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6.2 Your Content

You retain ownership of any content you create or upload through our Services. By using our Services, you grant us a limited license to use, store, and process your content solely to provide and improve our Services.

7. Data Processing

If you use our Services to process personal data of your customers or contacts, you acknowledge that:

  • You are the data controller for such data
  • We act as a data processor on your behalf
  • You are responsible for ensuring lawful collection and processing
  • You must comply with applicable data protection laws

8. Service Level and Support

We strive to maintain high availability of our Services. However, we do not guarantee uninterrupted or error-free access. We will provide reasonable technical support during normal business hours.

Scheduled maintenance will be communicated in advance when possible. Emergency maintenance may occur without notice to address security or stability issues.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWTH ENGINE LABS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from service interruptions or data loss
  • Actions or omissions of third parties

Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Merchantability and fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or secure access to Services

11. Indemnification

You agree to indemnify, defend, and hold harmless Growth Engine Labs and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Termination

Either party may terminate this agreement:

  • With 30 days' written notice for convenience
  • Immediately upon material breach that is not cured within 14 days
  • Immediately if required by law or if the other party becomes insolvent

Upon termination, your right to access the Services will cease. You may request export of your data within 30 days of termination.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration, except for claims that may be brought in small claims court. You agree to waive your right to participate in class action lawsuits.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

15. Miscellaneous

  • Severability: If any provision of these Terms is found invalid, the remaining provisions shall continue in effect.
  • Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
  • Entire Agreement: These Terms constitute the entire agreement between you and Growth Engine Labs regarding our Services.
  • Assignment: You may not assign these Terms without our prior written consent.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Growth Engine Labs

Email: info@growthenginelabs.us